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Have other questions?
Check the Help Desk or
call our customer helpline at
6836 9445.
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1. Privacy
Policy
HOLLYWOODCLICKS values the privacy of its Members and
is committed to protecting all member's personal information. We
know that you care about how your personal information is shared and used and
we appreciate that you trust that we will use this information carefully and
responsibly. We do all that we can to protect your
privacy. Our privacy policy exists to inform you what kind of
information we may gather about you when you visit our website and how we will
process what you submit. We ask that you read this policy to
understand how your information is treated. As our services are
improved, updated or expanded, we may change or update this policy so we ask
that you please refer back to this page periodically. By using any
of the HOLLYWOODCLICKS services you agree to the terms of the most recent
version of our privacy policy.
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2. Your
Personal Information
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During the
registration process at HOLLYWOODCLICKS, we ask for specific information about
you. This information includes but is not limited to your email
address, full name, NRIC/ID, delivery address, telephone number, and credit
card information. We collect this information in order to process
your movie rentals (which includes mailing DVD's to you by post), keeping you
updated on the status of your orders and for billing purposes. We
may at times have special offers or promotional information relating to our
products and services, which may be of interest to you. Your
personal information will be used to send these offers to you. Our
database will store your personal information in a secure manner so that
enjoying movie rentals with HOLLYWOODCLICKS is quick and easy.
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3. Release
of Information
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We do not use
or disclose any of your personal information to any third parties except as
outlined in this section. The nature of our business is such that we
employ or contract with other companies, agents and suppliers to perform
various services so that we may offer our products and services to
you. Credit card companies used to process your payments, companies
which help us customize our website, customer service representatives who may
help us better understand our customers needs and conventional mail delivery
providers (currently Singapore Post) are but a few such examples of those with
whom we do business. In the course of our relationship with these
companies, they may have access to your personal information, however they are
bound to treat your information in accordance with this privacy
policy. HOLLYWOODCLICKS will not be held liable for any damages that
may result from the misuse of this personal information by any of our trading
partners.
HOLLYWOODCLICKS will always disclose information
to the relevant parties when required by law. |
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4. Passwords
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Should you
forget your password, we will randomly generate a new password for you, and
then send that new password to you via email. We will NOT send your
old password to you. This practice is to protect your personal
password and overall privacy.
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5. Communication
By Email
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We will send
you information, from time to time, regarding special offers, movies updates or
new releases and promotions.
You may contact us at any time if you have any questions, concerns or comments
about your account or our privacy policy by emailing us at
help@hollywoodclicks.com.
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6. Acceptance
of Cookies
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Cookies may be
placed on your computer's hard drive any time you use or browse the
HOLLYWOODCLICKS website. A cookie is a small piece of data, which is
sent to your browser and is stored on your hard drive. The purpose
of this cookie is to help us recognize you as an account holder, thus providing
you with direct access to your account (without having to re-enter any password
or other user identification) each time you visit the HOLLYWOODCLICKS
website. A cookie would also allow us to track the movies that you
select as you review our selection, and help us to match your address and your
credit card information with your rentals so that you do not need to retype
certain information each time you visit the HOLLYWOODCLICKS
website. Cookies also allow us to gather information to provide you
with the best possible service. The information that we gather tells
us the number and frequency of visitors to our site and its various
pages. Third parties may serve some of these cookies. We
analyse this data to determine which parts of our site customers like and which
parts need improvement.
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7. Secure
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This is the
real world -- a world of innovation, computer hackers and new
technologies. Where there's a will there's a way, and if somebody
absolutely wants to get to your private information and has enough resources to
attempt it, they might succeed. HOLLYWOODCLICKS therefore cannot
guarantee that all information concerning a subscriber or a subscriber’s
transmission will be 100% safeguarded. We furthermore cannot
guarantee that any and all subscriber information will not be disclosed in a
manner not otherwise described in this privacy policy. Therefore, in
no manner will HOLLYWOODCLICKS, its associate companies, subsidiaries,
affiliates or any of its shareholders, directors or employees be held liable or
responsible for any damages, losses or attorney's fees arising out of
unauthorized access to information about the subscriber. By using
the HOLLYWOODCLICKS service you understand and agree to this condition.
We do use and have implemented the latest technologies and security features
and have adopted strict internal guidelines to protect the privacy of your
personal information. HOLLYWOODCLICKS uses a secure socket layer
(SSL) to encrypt all of your credit card information. This
encryption process ensures that the credit card data you provide is protected
against unauthorized access. |
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8. Information
Storage
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The subscriber
understands and agrees that some information, which is provided to
HOLLYWOODCLICKS, may be accessed and stored outside of the country of
Singapore.
This version last updated 3 January 2005.
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